Frequently Asked Questions About Darling Way || FAQ
What is Darling Way?
Darling Way is the product of visionary (and Amazon Best Selling Author) Beth Liebling's unique philosophy about love and romance. Beth is an Ivy League educated former divorce attorney who went through her own divorce after 22 years of marriage. When she tried to get back into the dating world ,she realized that there was no adult shop at which she felt comfortable shopping.
Our core mission at Darling Way is to help reinvigorate relationships by teaching people to create their own "romantic show". Everything about Darling Way is designed to make even the most conservative of people feel comfortable. We are in a cottage in the middle of the trendy Houston Heights neighborhood, we have no neon lights and we close at 7pm even on the weekends. We don't sell pornography or have any "back rooms", and all of our staff are trained not only on the products but on building relationships and breaking down barriers.
Many of our clients have never been to an adult store before stepping into our Darling Cottage, and now that they have they won't shop anywhere else!
Are You An Online Store Or Brick And Mortar Shop?
We are both an online shop and a brick and mortar store with 1 location in Houston, TX.
Where Are You Located?
What Are Your Hours?
What Is Your Return Policy?
All in store sales are final unless otherwise noted or due to product defect. We have fitting rooms for clients to try on items prior to purchase.
Many of our "romantic props" are covered by manufacturer warranties. In the event that a client has an issue with a product under warranty, we will replace the product and deal with the manufacturer for the client.
All online sales are also final except for unworn clothing items with tags still attached which can be exchanged within 1 week for a different size or for store credit only. Buyer is responsible for return shipping.
What is Your Shipping Policy?
Orders placed before 2pm Tues-Sat are generally shipped same day via USPS Priority Mail (1-2 days delivery) in an inconspicuous box or envelope. Orders received on Sunday or Monday will be shipped on Tuesday.
Do You Ship Internationally?
We do now offer international shipping for online clients paying with Bitcoin. Unfortunately, this is the only payment method we will accept for international orders due to fraud risks.
Buyer is responsible for shipping and any custom/import taxes or fees.
Will You Price Match Amazon?
We will match Amazon's prices when they are able to match our service, so no we will not match Amazon pricing.
Many of the products that we sell, especially in The Frisky Room, are regulated by something called a Minimum Advertised Price agreement. A MAP is a contract that we sign saying that we will follow the manufacturer's guidelines and not list an item below a specific price. Many sellers on Amazon are in blatant violation of these MAPs.
We warn clients all the time about the prevalence of knockoffs and inferior products on Amazon. When you buy from Darling Way, you know you are buying a quality product that we will stand behind.